At wede33, protecting the personal data of our members is a core commitment — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the choices you have over your own data.
Last updated: 1 January 2026A snapshot of how wede33 approaches data privacy. The full policy follows below with complete legal detail.
All data transmitted between your browser or app and the wede33 servers is protected by TLS 1.3 encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
wede33 does not sell, rent, or trade your personal data to any third-party marketing organisation, data broker, or advertising network. Your information exists solely to operate your account and improve our services.
We collect only the data necessary to deliver and improve our services, meet legal obligations, and keep the platform secure. We do not gather data speculatively; every data point we hold has a defined and documented purpose.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a data subject request by emailing [email protected] and we will respond within 30 days.
Personal data is stored on hardened, access-controlled servers located in certified data centres. Access to production databases is limited to authorised engineering and compliance personnel and is subject to multi-factor authentication.
Where data is shared with third parties — such as payment processors BCA, BRI, OVO, and DANA, or KYC verification providers — we disclose this openly in this policy and ensure those parties are bound by equivalent data protection obligations.
Your Privacy Matters: This Privacy Policy ("Policy") describes how wede33 ("the Platform", "we", "us", "our") collects, uses, stores, and shares information about you when you access or use the wede33 website at https://wede33.bet and any associated services. By creating a wede33 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you do not agree to the practices described herein, please discontinue use of the Platform.
wede33 is an internationally operated online betting and casino platform serving members across Indonesia and other jurisdictions. We process personal data as part of providing account management, sportsbook betting, live casino, slot games, financial transaction processing, identity verification, and customer support services.
This Policy applies to all personal data collected by wede33 through the Platform, including data collected via the website, any mobile application, live chat tools, email communications, and third-party integrations such as payment gateways and KYC providers.
Throughout this Policy, "personal data" means any information that identifies or could reasonably identify a living individual. This includes your name, date of birth, national identity number, email address, mobile number, bank account details, IP address, and device identifiers.
When you create a wede33 account, we collect the information you provide during registration, including your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to open and maintain your account.
To comply with our obligations under international anti-money laundering (AML) standards and to verify your age and identity, we may request and process copies of government-issued identity documents, including Indonesian National Identity Card (KTP), Passport, or Driving Licence (SIM). We may also process selfie photographs for biometric comparison against your identity documents.
We collect the bank account numbers, e-wallet identifiers (OVO, DANA, GoPay, ShopeePay), and transaction records necessary to process deposits and withdrawals in Indonesian Rupiah (IDR). We do not store full card numbers for Visa or Mastercard transactions; these are processed directly by our certified payment partners who are PCI-DSS compliant.
We collect data about how you interact with the Platform, including pages visited, games played, bets placed, session duration, click patterns, and search queries within the Platform. This data is used to personalise your experience, detect fraudulent activity, and improve Platform performance.
When you access the Platform, our servers automatically log certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and timestamps of access. This data is used for security monitoring, fraud detection, and service optimisation.
If you contact our support team via live chat or email, we retain records of those communications, including the content of messages and any attachments you provide. These records are used to resolve your enquiry and to train and monitor our support team for quality assurance purposes.
We may receive data about you from third-party sources, including payment processors confirming transaction status, KYC verification providers confirming identity check outcomes, fraud detection services flagging suspicious activity patterns, and publicly available sources used to fulfil AML screening obligations.
Sensitive Data Note: Identity document images and biometric comparison data submitted during KYC are treated as sensitive personal data. Access to this data is restricted to authorised compliance personnel and our contracted KYC service provider. This data is not used for any purpose other than identity and age verification and AML compliance.
wede33 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Processing deposits and withdrawals | Financial data, KYC data, registration data |
| Identity and age verification | KYC data, registration data |
| Fraud prevention and AML compliance | Financial data, technical data, usage data, third-party data |
| Personalising your gaming experience | Usage and behavioural data |
| Customer support and dispute resolution | Communications data, account data, financial data |
| Sending transactional notifications | Registration data (email, mobile number) |
| Sending promotional communications (with consent) | Registration data, usage and behavioural data |
| Platform security and performance monitoring | Technical data, usage and behavioural data |
| Compliance with legal obligations | All categories as required by applicable law |
wede33 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such processing is necessary to detect and block fraud or money laundering activity in real time.
wede33 processes your personal data on the following legal bases:
Cookies are small text files placed on your device by websites you visit. wede33 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns.
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality, including the ability to maintain a logged-in session. wede33 does not use third-party advertising cookies or cross-site tracking pixels for programmatic advertising purposes.
To process deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay, we share the minimum necessary financial and identity data with our contracted payment gateway providers. These providers process data solely to execute your transaction and are contractually prohibited from using your data for any other purpose.
Identity document images and biometric data are shared with our contracted KYC verification partner solely for the purpose of verifying your identity and age in compliance with international AML standards. Our KYC partner is bound by data processing agreements that restrict further use or disclosure of your data.
When you play games provided by third-party studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, or Pocket Games Soft, limited technical data (such as a pseudonymous session identifier and bet amounts) is transmitted to the game server to operate the game. Game studios do not receive your name, email address, or bank details.
wede33 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of wede33, its members, or the public. We will notify affected members of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of assets involving wede33, personal data held by the Platform may be transferred to the acquiring entity. Members will be notified of any such transfer and of any material change to how their data is processed as a result.
wede33 does not share your personal data with any third-party marketing organisation, data broker, or advertising network. No personal data is sold or rented for commercial purposes. All third-party processors are bound by data processing agreements aligned with internationally recognised data protection standards.
As an internationally operated platform, wede33 may transfer your personal data to servers or service providers located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place, including contractual data protection clauses, to protect your data to a standard at least equivalent to that required under applicable international data protection principles.
By registering a wede33 account, you acknowledge that your personal data may be processed in countries outside your country of residence. If you have concerns about international data transfers, please contact us at [email protected].
wede33 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate operational interests. The following retention periods apply as general guidance:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC and identity documents | Duration of account plus 5 years after closure (AML compliance) |
| Financial transaction records | 7 years from the date of the transaction |
| Betting and gaming history | Duration of account plus 3 years after closure |
| Customer support communications | 2 years from the date of the interaction |
| Technical and access logs | 90 days, unless retained for active investigation |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
Subject to applicable law and certain limitations, you have the following rights in relation to your personal data held by wede33:
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Subject Request". We will acknowledge your request within 5 business days and respond in full within 30 calendar days. In complex cases, this period may be extended by a further 30 days, with notice provided to you. We may request proof of identity before processing your request to protect against unauthorised access to another member's data.
The wede33 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from any person under 21 years of age. If we become aware that a minor has provided personal data to us, we will immediately suspend the associated account, void all activity, return deposited funds to the payment source, and delete all personal data associated with that account.
If you are a parent or guardian and believe your child under 21 has registered a wede33 account, please contact us immediately at [email protected] so that we can take prompt action.
wede33 implements industry-standard technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include TLS 1.3 encryption for all data in transit, AES-256 encryption for sensitive data at rest, web application firewalls, DDoS mitigation, real-time intrusion detection systems, and regular third-party penetration testing.
Access to personal data within wede33 is restricted on a strict need-to-know basis. Employees with access to member data undergo background checks, sign confidentiality agreements, and receive regular data protection training. Access to production systems is controlled via multi-factor authentication and is logged for audit purposes.
In the event of a personal data breach that poses a risk to your rights and freedoms, wede33 will notify affected members without undue delay — and in any case within 72 hours of becoming aware of the breach — providing details of the nature of the breach, the data affected, the likely consequences, and the steps wede33 is taking to address it.
While wede33 takes significant steps to secure your data, the security of your account also depends on you keeping your login credentials confidential. Use a strong, unique password for your wede33 account. Enable two-factor authentication in your account settings. Never share your username or password with anyone — wede33 support staff will never ask for your password.
wede33 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform services. When we make material changes, we will notify you by email to your registered address or by a prominent notice displayed on the Platform upon your next login. The "Last updated" date at the top of this page reflects the date of the most recent revision.
Continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must close your account and cease using the Platform. Account closure requests can be submitted to [email protected].
If you have any questions, concerns, or complaints about how wede33 handles your personal data, or if you wish to exercise any of the rights described in Section 9, please contact our Data Protection team using the following details:
wede33 takes all privacy complaints seriously. If you are not satisfied with our response to a complaint, you may refer the matter to the relevant data protection authority in your jurisdiction.
For all data-related requests, please email [email protected] with a clear description of your request and sufficient information to verify your identity. We will never ask you to share your account password during a data subject request process.
wede33 combines enterprise-grade data protection with a world-class betting and casino experience tailored for Indonesian players. Ready to explore?
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